This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from LoveduoGear (the “Site”). By using the Site, you agree to the terms of this Privacy Policy.

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Consent for SMS Marketing

By submitting your phone number at checkout, subscribing via our form, or responding to a keyword, you consent to receive recurring automated marketing messages via text through an automatic telephone dialing system. Consent is not a condition of purchase.

• Reply STOP to cancel, HELP for help.
• Message and data rates may apply.
• View our full Terms and Privacy Policy for more details.

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Personal Information We Collect

When you visit the Site, we automatically collect information from your device (“Device Information”), such as:

• Web browser, IP address, time zone
• Cookies on your device
• Pages viewed, referring sites, search terms
• Interactions with the Site

Technologies used:

• Cookies
• Log Files
• Web Beacons / Tags / Pixels

When you make or attempt to make a purchase, we collect (“Order Information”):

• Name, billing/shipping address
• Payment info (e.g. credit card)
• Email and phone number

“Personal Information” refers to both Device and Order Information.

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How We Use Your Information

We use Order Information to:

• Fulfill your orders
• Communicate with you
• Screen for fraud
• Provide promotional offers, with your consent

We use Device Information to:

• Prevent fraud
• Improve the Site experience and performance
• Analyze marketing campaigns

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SMS Marketing Platform & Terms

We use an SMS platform to send text updates and promotions.
Your phone number, name, and purchase data may be shared with our SMS provider:
SMSBump Inc. (EU-based company in Sofia, Bulgaria).

Upon sending SMS, your number may be passed to a telecom operator for delivery.

• You can opt out by replying STOP to any message.
• Alternative opt-out methods (e.g. “unsubscribe”, “cancel”) will not be valid.
• Msg & data rates may apply.
• For help, text HELP to our number or email us at: [email protected]

We do not share mobile numbers or SMS registration data with third parties for marketing purposes.

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Sharing Your Information

We may share your Personal Information with:

• Shopify, our ecommerce provider
  → Shopify Privacy
• Google Analytics
  → Google Privacy
  → Opt-out
• Complying with laws, subpoenas, or protecting our rights

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Behavioral Advertising

We may use your info for targeted ads based on your browsing behavior.
You can opt out at:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
• DAA Opt-Out: http://optout.aboutads.info/

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Do Not Track

We do not alter our data collection practices in response to Do Not Track signals.

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Your Rights (EU Residents)

If you’re located in the EU, you have the right to:

• Access, correct, update or delete your personal data
• Object to processing based on legitimate interests
• Withdraw consent at any time

We may process your data to fulfill contracts or pursue our legitimate business interests. Your data may be transferred to countries outside the EU (e.g. US, Canada).

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Data Retention

We retain your Order Information unless you request deletion.

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Data Protection

We implement the following to protect your data:

• Industry-standard encryption
• Access control systems
• Regular audits to ensure security compliance

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Opt-Out Rights

To stop receiving SMS marketing messages:

• Reply “STOP” to any message
• Or email: [email protected]

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Changes

We may update this Privacy Policy occasionally for legal or operational reasons.

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Minors

The Site is not intended for individuals under the age of 18.

Contact Us