Thank you for shopping at LoveduoGear
We’re committed to providing fast, reliable, and affordable shipping across the United States. Please review the details below for order processing, delivery estimates, shipping costs, and more.
🕒 Order Processing Time
- All orders are processed within 1–5 business days (excluding weekends and holidays).
- During high-demand or holiday seasons, processing times may be slightly delayed.
- If your order is significantly delayed, we’ll notify you via email or phone.
🚚 Shipping Methods & Rates
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3–5 business days | FREE on orders $69.90+ $7.99 for orders under $69.90 |
📌 Note: Delays may occur due to weather, carrier issues, or other unforeseen circumstances.
📍 Shipping Locations
We currently ship only within the United States.
Note: We are not yet ready to ship outside the United States. If you’re interested in placing an international order, please contact us before placing your order.
🔄 Shipment Confirmation & Tracking
Once your order ships, you’ll receive a Shipment Confirmation Email with a tracking number.
Tracking typically becomes active within 24 hours. You can track your shipment using the carrier’s tracking page.
⚠️ Lost or Damaged Packages
We package every order carefully, but if your package arrives damaged or goes missing, please contact our support team promptly.
To help us assist you faster, please include:
- Your order number
- A clear photo of the package and damaged item(s)
- A brief description of the issue
Important: Keep the original packaging for any potential carrier claims.
💵 Customs, Duties & Taxes
All orders ship domestically within the U.S., so no customs duties or import taxes apply.
If you are placing an order from outside the U.S., please contact us before ordering.
🔁 Returns & Refunds
Please see our Return & Refund Policy for detailed information on returns, exchanges, and refunds. We strive to make the process as smooth as possible.
📞 Need Help?
Contact Info
📍 Address: 43 Moraine Dr, Henderson, NV 89052, United States
📞 Text Us: (775) 500-0465
📧 Email: [email protected]
🌐 Website: https://loveduogear.com
📨 Contact: https://loveduogear.com/contact/
Business Hours
🕘 Monday – Saturday: 9:00 AM – 5:00 PM (PT)
📅 Closed on Sundays